At Malek Fruits & Vegetables, customer satisfaction is our top priority. We aim to deliver the freshest and highest-quality produce. However, if there is an issue with your order, we’re here to help.

Returns

  • Due to the perishable nature of fruits and vegetables, we do not accept returns once the items have been delivered or picked up.

  • Please check your order upon receiving. If you notice any damaged, spoiled, or incorrect items, contact us within 2 hours of delivery or purchase.

Refunds

  • If a product is damaged, spoiled, or not as described, we will offer a refund or replacement.

  • Refunds will be processed within 2–3 business days using your original payment method (if paid online) or in cash (if paid at the store).

  • Proof of purchase (receipt or order confirmation) is required for any refund request.

How to Request a Refund

  • Call or WhatsApp us at [insert phone number]

  • Provide your order number, a description of the issue, and photos if possible.

We appreciate your understanding and continued support.
For any concerns, feel free to reach out to our team.